Terms and conditions
Refunds and cancellations
Our refund policy outlines how and when we are able to provide refunds on donations.
Direct Debit Request Service Agreement (DDRSA)
Read our Direct Debit Request Service Agreement details.
Fundraising terms and conditions
Read our terms and conditions if you are a Make-A-Wish fundraiser.
Commitment to Child Safeguarding
We're committed to safeguarding children and young people. Find out more.