Make-A-Wish wish kid Maple Make-A-Wish wish kid Maple

Contact us

Find out all the ways you can get in touch with us. We'd love to hear from you!

If you have any questions or comments, we'd love to hear from you! Pop some details into our Contact Form below and we'll be in touch. If you prefer to speak with us directly, see other ways to connect below.

FAQs

Questions? See if we can answer them immediately!

Yes - at Make-A-Wish, we appreciate everyone who gives generously to help make wishes come true! If you have goods or services you'd like to give, please take a look at our Gifts in kind page for more information about our policy and the types of gifts we can accept.

At Make-A-Wish, we're on a mission to grant the wish of every eligible child in Australia with a life-threatening illness.

We typically don't allocate donations to individual children, illness categories or geographies - in this way, we can maximise our reach and impact, ensuring funds are distributed fairly and where there is currently the greatest need.

Every dollar raised helps more kids get on a life-changing Wish Journey faster.

If you would like to dedicate your donation to someone who is special to you (including a wish child), please let us know on your donation form by selecting 'in celebration' or 'in memory'.

It's easy - give call us on 1800 032 260 or email [email protected] with your new details, and we'll be sure to update our records.

Please note, for security reasons, we can’t update your credit or debit card details over email. Please give us a call.

Please see the Regular Giving page for some common questions and answers, including:

  • Are online donations safe?
  • How much should I give?
  • Am I locked into a contract for Regular Giving?
  • How do I change my donation or update credit card details?

Please check out our Volunteering page to learn more and see common questions and answers, like:

  • Who can be a Make-A-Wish volunteer?
  • What roles are available?
  • How much time do I need to commit?
  • Are any special skills or checks required?
  • Do I get any training?

Please check out our Partners page to learn more and see common questions and answers, like:

  • Who can be a Make-A-Wish partner?
  • What types of opportunities are available?
  • How much time and money do we need to commit?
  • What are the business benefits?
  • How do we get started?

Make-A-Wish has been proudly supporting critically ill children in Australia since 1985. We are committed to protecting the privacy of our supporters and takes our privacy obligations seriously.

You can learn more in our privacy policy.

Staying vigilant

We encourage all of our valued supporters to stay vigilant when it comes to online activity and be alert to scams and phishing attempts. The Australian Government has some helpful advice in this area if you’d like to know more:

  • www.cyber.gov.au - The latest Australian Government cyber advice and recognising and reporting scams.
  • Protect yourself | Scamwatch - The Australian Government’s Scam Watch Centre has helpful information about types of scams and protecting yourself.

If you have any questions or concerns, please get in touch with us using the form above.

Media queries

For all media enquiries or interview requests, please contact [email protected] - we will get back to you ASAP.

More ways to connect

Call

Call the Make-A-Wish team on 1800 032 260 - we're here to chat between 9am and 5pm weekdays.

Email

Of course, you can send us an email anytime - [email protected]

Social

Tag us @makeawishAust to join the conversation on Facebook, Instagram, LinkedIn or Twitter.

Visit

Make-A-Wish Australia
Level 1, 4-12 Amsterdam Street
Richmond, VIC 3121

Please note our teams are currently working remotely.

Write

Who doesn't love getting mail!

Make-A-Wish Australia
PO Box 5006
Burnley, VIC 3121