Contact us

If you have questions or comments, we'd love to hear from you! Pop some details into our Contact Form below and we'll be in touch. If you prefer to speak with us directly, see other ways to connect below.

FAQs

Questions? See if we can answer them immediately!

Yes - at Make-A-Wish, we appreciate everyone who gives generously to help make wishes come true! If you have goods or services you'd like to give, please take a look at our Gifts in kind page for more information about our policy and the types of gifts we can accept.

At Make-A-Wish, we're on a mission to grant the wish of every eligible child in Australia with a life-threatening illness.

We typically don't allocate donations to individual children, illness categories or geographies - in this way, we can maximise our reach and impact, ensuring funds are distributed fairly and where there is currently the greatest need.

Today, Make-A-Wish has around 700 children on a wish journey - every dollar raised helps more kids get on a life-changing wish journey faster.

If you would like to dedicate your donation to someone who is special to you (including a wish child), please let us know on your donation form by selecting 'in celebration' or 'in memory'.

It's easy - give call us on 1800 032 260 or email [email protected] with your new details, and we'll be sure to update our records.

Please note, for security reasons, we can’t update your credit or debit card details over email. Please give us a call.

Please see the Regular Giving page for some common questions and answers, including:

  • Are online donations safe?
  • How much should I give?
  • Am I locked into a contract for Regular Giving?
  • How do I change my donation or update credit card details?

Please check out our Volunteering page to learn more and see common questions and answers, like:

  • Who can be a Make-A-Wish volunteer?
  • What roles are available?
  • How much time do I need to commit?
  • Are any special skills or checks required?
  • Do I get any training?

Please check out our Partners page to learn more and see common questions and answers, like:

  • Who can be a Make-A-Wish partner?
  • What types of opportunities are available?
  • How much time and money do we need to commit?
  • What are the business benefits?
  • How do we get started?

Media queries

For all media enquiries or interview requests, please contact [email protected] - we will get back to you ASAP. You can also call our Media Relations team on 0400 100 978 (for urgent press-related requests).

More ways to connect

Call

Call the Make-A-Wish team on 1800 032 260 - we're here to chat between 8:30am and 5:30pm weekdays.

Email

Of course, you can send us an email anytime - [email protected]

Social

Tag us @MakeAWishAust to join the conversation on Facebook, YouTube, Twitter, Instagram and LinkedIn.

Visit

Make-A-Wish Australia
Level 1, 620 Church Street
Richmond, VIC 3121

Write

Who doesn't love getting mail!

PO Box 5006, Burnley 3121

Wish children whose images feature on this page:

Dara, 7, diagnosed with Non Hodgkin's Lymphoma, wished for the ultimate puppy experience.