Frequently asked questions about volunteering

Frequently asked questions about volunteering


Who can be a Make-A-Wish volunteer?

Make-A-Wish has more than 1100 volunteers across Australia with diverse backgrounds, skills, and experience. To become a volunteer you simply need to be 18 years or older, and to be an event helper you need to be 16 years and over.

What skills do I need to be a Make-A-Wish volunteer?

There are no specialist skills required to be a Make-A-Wish volunteer. All we ask is that you have a genuine passion to make a real difference and have empathy for children and young people with a life-threatening medical condition, and their families. However prior fundraising, event management, administrative, public relations or project management skills are a bonus!

How much time would I need to commit?

Make-A-Wish Australia is grateful for any time volunteers can give, and the time you commit to volunteering is up to you. We understand many of our volunteers also have work, family and social commitments. As a member of a volunteer branch we ask, where possible, for you to attend your branch's monthly meetings. Other time commitments depend on the number of fundraising activities and wishes the volunteer branch currently has in operation.

Are Make-A-Wish volunteers required to undergo any special checks?

As we are a children's charity all our volunteers are required to pass a National Police Check and in some states, a Working with Children Check. Each volunteer branch also conducts an interview and undertakes reference checks.

How do volunteer branches work?

All Make-A-Wish volunteers are assigned to a volunteer branch, which is usually the one closest to where they live. Each branch has a Committee of Management with 12 office bearing roles, which are: president, vice president, treasurer, secretary, wish granting coordinator, fundraising coordinator, merchandise coordinator, volunteer care coordinator, historian, public speaking coordinator, public relations coordinator and hosting coordinator. Each volunteer branch plans and runs their own fundraising events, and organises wishes assigned to the branch.

Do I need to take on an office bearers role to be a Make-A-Wish volunteer?

No, you can be a general Make-A-Wish volunteer and assist with branch fundraising and wish granting activities. However, if you are interested in taking on a role, each November volunteer branches hold an Annual General Meeting where all office bearers positions are open to all approved branch volunteers to apply. The roles are the elected by fellow branch volunteers.

Do I have to be involved in wish granting?

Being a part of the wish-granting process is one of the most rewarding parts of being a Make-A-Wish Australia volunteer. However, Make-A-Wish respects the rights of volunteers not to participate in wish granting if they choose not to. There's many other ways to be part of the branch activity including fundraising and spreading the word about wishes!

Is training provided for Make-A-Wish volunteers?

Each volunteer branch provides orientation for new volunteers. Training for volunteers is provided at branch and state levels.