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Privacy Policy

Make-A-Wish® Australia is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you, how we may use that information and whether we will disclose it to anyone. Our goal is to enable you to interact effectively with Make-A-Wish Australia while allowing you to control your privacy and giving you the opportunity to voice any questions or concerns you may have.

This policy applies only to Make-A-Wish Australia and not to websites belonging to other companies or organisations that are linked from/to the Make-A-Wish Australia website.

Collection of information

Make-A-Wish Australia collects two types of information: personal and anonymous information. Personal information is any information that can be used to identify you. It may also include sensitive and health information. You could be asked to provide information such as:

  • Your contact information - name, address, email address, phone number, mobile phone number
  • Your date of birth, gender
  • Your bank account or credit card details
  • Certain details about your personal interests

Anonymous information is used to help us improve our services, website or any other part of the organisation. We may collect information to tell us that people visit this Privacy Policy today (for example), but we do not know their names, where they live or their date of birth - they are 'anonymous' to us.

Use of anonymous information

Make-A-Wish Australia automatically gathers anonymous information to monitor the numbers and frequency of visitors to the Make-A-Wish Australia website. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve the Make-A-Wish Australia website to ensure that it is as appealing as we can make it, for as many users as possible.

Use of personal information

The personal information you provide to us may be used to:

  • Process your donation and provide receipts
  • Respond to your queries, feedback or complaints
  • Communicate to you about the wonderful wishes Make-A-Wish® has granted
  • Inform you of events, products and services, which we believe may be of interest to you

It may also be used for:

  • Any purposes for which it was requested
  • Directly related purposes

If you do not want Make-A-Wish to communicate with you about activities other than the one(s) you engaged in, please call 1800 032 260.

Disclosure

There will be occasions where your personal information may be disclosed to other members of Make-A-Wish Australia or third parties acting on our behalf, where it is required or allowed by law or where you have otherwise consented.

For example, if you purchase products online from the Make-A-Wish Australia shop, Make-A-Wish Australia will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information.

No sale of personal information

Under no circumstances will Make-A-Wish Australia sell or receive payment for licensing or disclosing your personal information.

Interacting online with Make-A-Wish Australia

When interacting with Make-A-Wish Australia, we suggest that you use your discretion and exercise caution when providing your personal information.

Note that whenever you post personal information in publicly accessible places, such as social media or message boards, this information becomes available to anyone with access to the internet. This information can be collected and used by others. In short, if you post personal information online that is accessible by the public, you may receive unsolicited messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas. For example, when participating in a Make-A-Wish Australia forum, your name will appear on the message board. Make-A-Wish Australia recommends that applicants registering online do not use their real names, but a pen name or pseudonym. You must not intentionally use the name of another living person.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.

Access and correction: Personal data

If Make-A-Wish Australia holds your personal information, Make-A-Wish Australia will where possible provide you with access to the information. Make-A-Wish Australia will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Security

Make-A-Wish Australia operates secure data networks that are designed to protect your privacy and security.

Complaints about privacy

If you have any complaints relating to privacy issues, please notify Make-A-Wish Australia. While Make-A-Wish Australia accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to Make-A-Wish Australia privacy policy

If we decide to change the Make-A-Wish Australia Privacy Policy, we will post those changes here.

Cookies

A cookie is a small file that a website sends your computer. It records information necessary for certain website functions, such as remembering your preferences or settings.

Make-A-Wish Australia may use cookies for interactive features such as forums, voting and online shopping at the Make-A-Wish Australia shop website. These cookies collect only enough information to enable website functions. Make-A-Wish Australia does not collect personal information for other purposes.

If you don't want to accept cookies, you can set your browser and/or firewall to block them. You will still be able to access most Make-A-Wish Australia content but some interactive features will be unavailable.

If you are interested in finding out more about cookies, how they are used by websites, and how you can change the cookie settings in your browser, you can use the following links:

Privacy Commissioner's website:
Protecting your Privacy on the Internet

Cookie Central:
Cookies And Privacy FAQ

Disabling cookies through browsers:
http://www.ccsf.edu/Info/FAQ/cookies.html
http://www.chami.com/tips/internet/042499I.html

 
 

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Make-A-Wish Foundation® of Australia - ABN 97 006 497 632

Make-A-Wish® Australia grants the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy.